Frequently Asked Questions About Artificial Grass
Considering artificial grass for your home, business, or recreational area? You’re not alone — and you probably have some questions. That’s why we’ve compiled this comprehensive FAQ page to help you make an informed decision.
From installation tips and maintenance advice to pricing, safety, and product durability, our frequently asked questions cover everything you need to know about artificial turf. Whether you’re curious about drainage, pet safety, or how artificial grass performs in the Australian climate, you’ll find helpful answers here.
Explore the FAQs below to learn more about the benefits of going artificial — and if your question isn’t listed, feel free to contact us for personalized support.
What areas do you service?
We provide synthetic grass supply and installation across Canberra, ACT, and surrounding NSW regions.
Is your artificial grass safe for children and pets?
Yes! Our turf is Australian-made, non-toxic, UV-stabilized, and designed to be safe for both children and pets.
How long does artificial turf last?
With proper care, our premium synthetic grass can last 15 years or more, and it comes with up to an 8-year warranty.
Can I install the artificial turf myself?
Absolutely. We supply DIY kits, accessories, and expert advice if you prefer to install it yourself.
Do you offer landscaping services along with turf installation?
Yes, we offer complete landscaping solutions including site preparation, design, and finishing services.
How do I maintain artificial turf?
Maintenance is easy — regular brushing, occasional rinsing, and applying deodorizers if needed will keep it looking fresh.
Is artificial grass environmentally friendly?
Yes. It reduces water usage, eliminates the need for chemical fertilizers, and lowers lawn maintenance emissions.
Can artificial turf get too hot in the sun?
While it can warm up, many of our products feature Smart Cool Technology to minimize heat buildup, and infill options help cool it further.
Do you supply turf accessories like sand infill and adhesive?
Yes, we offer a full range of installation products including silica sand infill, deodorizers, adhesives, pegs, and underlay shockpads.
How do I get a quote or book an installation?
Simply contact us through our website or call us directly — we'll provide a free consultation and competitive quote.
Why install artificial grass instead of real turf?
Does artificial grass come in different varieties?
What is artificial lawn made from?
What holds the synthetic turf down?
Is your artificial grass flammable?
Can artificial grass be installed over my existing lawn or sand?
Can artificial grass be installed over concrete, bricks, or pavement?
How are the artificial grass products installed?
Can I install the artificial turf products myself?
Does water go through the synthetic grass, and what about surface water and drainage?
How do I maintain artificial grass?
What happens to the synthetic turf when it rains or snows?
Does your supplied artificial grass get weeds?
What if I spill drinks or food?
Are your artificial grass products safe for kids and pets?
Can synthetic grass be installed near my pool, and what about pool chemicals?
Can I put a BBQ on my synthetic grass?
Are your artificial lawn products suitable for the Australian climate?
How do your synthetic turf products compare with other suppliers in Canberra?
Do you install to the manufacturer’s specifications?